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Bitegood

Food allergy & ingredient scanner

Get in touch

Most questions are answered below. For anything else — bug reports, incorrect allergen matches, or feature requests — email us directly.

Support email

Email support →

We typically reply within 2 business days.

Frequently asked

How does Bitegood check for allergens?

Scan a product's barcode or take a photo of its ingredient label. Bitegood checks the ingredient text against the allergens and sensitivity levels in your profile, and flags direct matches. Strict profiles also catch cross-contamination language like "may contain" or "processed in a facility with."

Does it work without an internet connection?

Yes. Label scanning works fully offline — text recognition happens on your device. Barcode lookups are cached locally, so any product you've scanned before stays available with no connection at all.

Is my data private?

Your allergy profiles and scan history are stored only on your device. Bitegood doesn't upload, sell, or share this data with anyone — there's no account and no server copy.

What if a result looks wrong?

Every result shows the exact text Bitegood read, right next to the verdict — always verify it against the physical package. Ingredient formulations change without notice, and text recognition can occasionally misread a label. If something looks consistently off, email us the product and what you saw.

How do I report a bug or a missed allergen?

Email us the barcode (or a photo of the label) and a quick description of what happened. We read every report and use it to improve the matching.

Can I request a new allergen or feature?

Yes — email us. Bitegood covers the major allergens (milk, eggs, peanuts, tree nuts, wheat, gluten, soy, fish, shellfish, sesame, pork) plus any custom allergen you add by name in your profile. Tell us if something's still missing.

How do I delete my data?

Delete a profile any time from the profile list, or uninstall the app to remove everything at once. Since nothing is stored anywhere but your device, there's no separate account or server copy to clear.